Shipping policy

Last updated: April 11, 2026

Thank you for shopping with Aithihya Herbals. We are committed to delivering your orders safely and on time. This Shipping Policy outlines how we process, ship, and deliver your orders.

Order Processing

• All orders are processed within 1–3 business days (excluding Sundays and public holidays)
• Once your order is processed, it will be dispatched for delivery
• You will receive a confirmation message/email once your order is shipped

Shipping Time

Estimated delivery timelines:

• Within Kerala : 2–4 business days
• Rest of India : 3–7 business days

Delivery times may vary depending on your location and courier availability.

Shipping Charges

• Shipping charges (if applicable) will be displayed at checkout
• We may offer free shipping on selected products or promotional offers

Order Tracking

• Once your order is shipped, tracking details will be shared via email or SMS
• You can use the tracking link to monitor your shipment status

Delays in Delivery

While we strive to deliver on time, delays may occur due to:

• Weather conditions
• Courier service disruptions
• Public holidays or unforeseen circumstances

Aithihya Herbals is not responsible for delays caused by third-party logistics providers, but we will assist you in tracking your order.

Failed Delivery Attempts

• If delivery fails due to incorrect address or unavailability of the customer, the courier may attempt re-delivery
• If the order is returned to us, additional shipping charges may apply for re-dispatch

Damaged or Missing Items

If you receive:

• A damaged product
• Missing items

Please contact us within 48 hours of delivery with clear photos and order details.

Shipping Locations

• We currently ship across India only
• For international shipping inquiries, please contact us directly

Contact Us

For any shipping-related queries, feel free to reach out :

Email : support@aithihyaherbals.com